Reviews

I just wanted to let you gentlemen know about the overall positive experience I had dealing with your organization.

My first contact was with Rose. No question went unanswered....I was never spoken "down" to......was always treated with courtesy and professionalism; as the all-important first contact, it was all positive.

Next contact was with Mike in Sales. As with Rose, Mike was professional, courteous, ready (and very able) to answer any and all questions regarding the product. I found Mike very easy to deal with on all levels.

Lastly, yesterday Bob & Stu were here to do the installation. Not enough accolades for these two gentlemen. Like many people, I do not generally do well with in-the-home disruptions; these men made this transition easy. They were here when they said they would be, got right to work and other than asking me a couple preliminary questions, allowed me to "have a normal day".

After the installation was done (much sooner than expected), Bob took his time explaining everything about the equipment and how it works. Once again, an overall positive experience. (as an added positive for these two men, after they took the picture of me in the tub before starting the work, they refused the monetary offer(s) my neighbor made them for the purchase of this picture....I've known (and dearly loved) this man for 50+ years, however, not a doubt in my mind he would have put the picture in our local paper if I hadn't paid him bribery money.) The way they dealt with him gave us all many laughs....

The tub itself is even nicer than expected. Other than all the positive aspects (especially the hydro-therapy), it gave me about a foot of added space I didn't expect.....THAT is definitely a plus.

I worked in sales/customer svc at several levels (including mgmt) for 40+ years and know that no matter how good the product is, most if not all of the luster can be removed from a product by poor service....I can assure you the above individuals greatly enhanced the shine of an excellent product.

Thank you for having these professionals on your staffs.

This is the best decision I have ever made. All my aches and pains are gone, not one anymore. I am doing it every other day. My skin doctor gave me some medicine to use in the tub and my skin is improving to! It is unbelievable, I can't explain how beneficial and wonderful this has made me. Thanks to the installers and thanks to Rose in install and Nick in sales for top notch customer service and everything else. Your company and your employees are classy all the way. I should have done this sooner! If I had a way of advertising this myself, I would. THERE IS NO WAY TO PROVE THE BENEFITS OF THIS TUB, YOU HAVE TO SEE IT FOR YOURSELF!

I'm writing to let you know how wonderful our walk-in bath is. We're both enjoying using it.

I also want you to know what good workers Kevin and Marte are. They worked very hard at taking out the old tub with as little mess as possible. And they tidied up after themselves so that we could use the space as soon as possible. Kevin and Marte did a great job installing the new tub, and, as you say, it looks just like it belongs! They also came back again when we called, to fix the grout around the floor tile. We appreciate they're promptness. These two young men are a credit to the company and a pleasure to know.

Thank you for all you have done for us.

We would like to express our complete satisfaction with the work of Dan Breton. He installed our walk in bath and tiled the bathroom walls. Mr. Breton was professional and competent in his job. He worked very hard and he was a very enjoyable worker to have in our home.

We are enjoying our walk in bath very much and it is a very attractive addition to our bathroom.

Michael Roberge who sold us our walk in bath is a wonderful person and did an excellent job and was there to answer all our questions. He kept in contact with us while the job was being done. He is a credit to your company. We thank you for all your services.

Sincerely,

December 2001 my wife decided not to call you for a premier bathtub. I was looking to call you myself but went with her decision. On May 9th, 2002 my wife had an accident in the bathtub and died. (Slipped, fell and drowned).

I'm writing you to let you know that if we were to have had your tub in our bathroom, my wife would still be alive today.

So, after ordering the bathtub and having it installed within days I am very comfortable with the safety it brings. I can get in and out with no problems. Take a bath or shower in total safety, and not to mention the hydrotherapy. It's a body soothing every time I use it.

Thanks for the great work.

Mr Jose Cruz, Jr, did a fine job of presenting your product to Marlene and me and a week or so later, Mr Kimble installed our "Sanctuary" (formerly "Plymouth" tub for us.)

Although he encountered the previously constructed "step-up" of solid cement/cinderblocking covered by tiles, he did a wonderful job of blending the tub into existing wall and floor tile.

Collin Kimble is a fine representative of your organization in all respects. Not only is his craftsmanship superb, but he possesses a pleasing personality not always displayed by other craftsmen in dealing with the public.

We have found your product to be outstanding and recommend it highly for the elderly and/or infirm who find access to more conventional tubs to be physically difficult.

All in all, congratulations to you for a fine team from start to finish.

Our new tub has helped make our lives easier for us. The whirlpool has helped take lots of aches and pains away. It is like being on vacation all the time without all the travel.

The best part is the safety of getting in and out of the bathtub. The tub has given back dignity to my husband, who has had a mild stroke, and was unable to get in the old tub without a lot of help.

The peace of mind of knowing he is now able to get in and out of the tub by himself has made our lives easier.

Thank you so much Premier Bathrooms.

Having had a walk-in bath installed recently, I must express my admiration for the efficiency and consideration of your staff, specifically your surveyor Michael Cass and the fitter Bob Browne. The bath/shower is a great success as well! I can now bathe in safety with no outside assistance

I have gout and painful arthritis, so it's very difficult for me to get into a regular tub. The door makes it so easy to get into my walk-in bath, and the tiny bubbles of the Hydrovescent Therapy are great for circulation in my legs.