Frequently Asked Questions

Why should I choose Premier Care In Bathing?

Many of our customers have told us that in addition to having their bathrooms beautifully remodeled, their lives have been transformed! Our Walk-In Baths and Walk-In Showers are easier to get in to and out of and are safer to use with our easy to reach grab bars.

For our customers who have trouble standing for long periods of time, our Walk-In Showers offer ample room to stand as you are able, while the fold down seat provides security and comfort when you are not.

We pay special attention to the unique needs of our customers and the many challenging accommodations required to exceed their expectations. We urgently review all customer correspondence, are eager to respond to the variety of issues that might come up and are committed to find the best solution to maintain the highest reputation with our customers.

Please explain the Premier Care Value

We are proud to manufacture one of the safest products in the world, made with the highest quality materials that endure rigorous use. We believe that our customers can't put a price on strength and security, so we strive to make one of the best products money can buy.

There will always be opportunities for less expensive baths and showers that might need frequent repairs and not stand the test of time. Our customers are confident in their purchase with Premier Care because they know they've made the right decision.

As the world leader in designing, building and installing Walk-In Baths for over twenty-five years, we are committed to the strictest standards in order to maintain our note-worthy reputation. Our customers are not only confident in their purchase but also look forward to working with us now and into the future.

How do I know I can depend on Premier Care?

As the largest manufacturer of Walk-In Baths and Walk-In Showers in the world, we appreciate the trust awarded to us with the "Ease-of-Use Commendation" from the Arthritis Foundation of North America. In addition, The Arthritis Society approved us, which is Canada's largest health related organization for people with limited to severe Arthritis. We are also preferred partners with the American Veterans Association (AMVETS).

Though these commendations say a lot about us, our best testimonials come from our customers. Word of mouth travels fast, especially when our products transform our customer's lives. We appreciate the confidence given to us by health professionals and organizations around the world, that make us unrivaled leaders in our industry.

Responsive To Questions & Concerns

Premier Care relies heavily on the feedback, questions and comments from our customers and industry professionals. This valuable contact assists us in making our products safer and perform better. It also helps us remain the most preferred brand around the world in Walk-In Baths and Walk-In Showers. On the occasion when a customer might have a complaint or an idea for improving our products or service, we respond promptly with the utmost attention to detail in order to provide the best possible experience.

Customer Service & Support

We know people have questions regarding companies and products when they are making important purchase decisions, or when they first start using the products. Premier Care takes these questions seriously and addresses any issues promptly. Customer Care is at the heart of everything we do and we employ a full time staff of professionals to respond to your needs.

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