Premier Care in Bathing Products are backed by the Premier Care Promise – and a Comprehensive Warranty
At Premier Care in Bathing, we take our position as the leader in the walk-in bath and easy access shower industry seriously. We're so confident in our products that we offer a warranty that covers manufacturing or workmanship defects in materials and items manufactured by Premier.
Our tubs are made in the USA and guaranteed to uphold the workmanship standards we have put in place and have proudly stood behind for 30 years and counting. You can rest assured that all of the products manufactured and distributed by Premier live up to the Premier Care promise to ensure quality standards and customer satisfaction year after year.
The Premier Care Warranty Program
When you partner with Premier, you are engaging in a one-stop shop for your safe bathing needs that will continue throughout the duration that you own a Premier Walk-In bath or Easy-Access shower. The Premier Warranty program is our way of letting our customers know we stand behind our product.
The Premier warranty covers any manufacturing or workmanship defects in materials and items manufactured by Premier Care in Bathing, where such defects make the goods unfit to use for the purposes or specifications made by design.
Your Comfort and Safety is Our Number One Concern
We know your investment in a Premier Care in Bathing product is important to you. That is why Premier Care products are warranted against manufacturing and workmanship defects for the following periods from the date that you purchase such products, subject to the limitations as outlined in our warranty documentation.
Walk-In Baths*
Door Seal: Lifetime Warranty
Bath frame and tub shell construction: Ten Year Parts Warranty
Mechanical: One Year Parts and Labor Warranty
Accessories: One Year Parts and Labor Warranty
Hydrovescent Therapy System: One Year Parts and Labor Warranty
Fixtures: One Year Parts and Labor Warranty
Easy-Access Showers*
Shower tray and walls: Ten Year Parts Warranty
Shower door: One Year Parts and Labor Warranty
Accessories: One Year Parts and Labor Warranty
Fixtures: One Year Parts and Labor Warranty
*See official warranty documentation as certain limitation or exceptions may apply.
Many of our customers have told us that in addition to having their bathrooms beautifully remodeled, their lives have been transformed! Our Walk-In Baths and Easy-Access Showers are easier to get in to and out of and are safer to use with our easy to reach grab bars.
For our customers who have trouble standing for long periods of time, our Easy-Access Showers offer ample room to stand as you are able, while the fold down seat provides security and comfort when you are not.
We pay special attention to the unique needs of our customers and the many challenging accommodations required to exceed their expectations. We urgently review all customer correspondence, are eager to respond to the variety of issues that might come up and are committed to find the best solution to maintain the highest reputation with our customers.
We are proud to manufacture one of the safest products in the world, made with the highest quality materials that endure rigorous use. We believe that our customers can't put a price on strength and security, so we strive to make one of the best products money can buy.
There will always be opportunities for less expensive baths and showers that might need frequent repairs and not stand the test of time. Our customers are confident in their purchase with Premier Care because they know they've made the right decision.
As the world leader in designing, building and installing Walk-In Baths for over twenty-five years, we are committed to the strictest standards in order to maintain our note-worthy reputation. Our customers are not only confident in their purchase but also look forward to working with us now and into the future.
As the largest manufacturer of Walk-In Baths and Easy-Access Showers in the world, we appreciate the trust awarded to us with the "Ease-of-Use Commendation" from the Arthritis Foundation of North America. In addition, The Arthritis Society approved us, which is Canada's largest health related organization for people with limited to severe Arthritis. We are also preferred partners with the American Veterans Association (AMVETS).
Though these commendations say a lot about us, our best testimonials come from our customers. Word of mouth travels fast, especially when our products transform our customer's lives. We appreciate the confidence given to us by health professionals and organizations around the world, that make us unrivaled leaders in our industry.
Premier Care relies heavily on the feedback, questions and comments from our customers and industry professionals. This valuable contact assists us in making our products safer and perform better. It also helps us remain the most preferred brand around the world in Walk-In Baths and Easy-Access Showers. On the occasion when a customer might have a complaint or an idea for improving our products or service, we respond promptly with the utmost attention to detail in order to provide the best possible experience.
We know people have questions regarding companies and products when they are making important purchase decisions, or when they first start using the products. Premier Care takes these questions seriously and addresses any issues promptly. Customer Care is at the heart of everything we do and we employ a full time staff of professionals to respond to your needs.
